Privacy policy
Privacy Policy
Last updated: 17 December 2025
1. Who We Are
Potential Minds Ltd ("we", "us", "our") is the owner and operator of this learning portal and the provider of digital training products and services. Data Controller: Potential Minds Ltd Registered in England & Wales Registered address: [Insert full address] Email: support@potentialminds.co.uk We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Scope of This Policy
This Privacy Policy explains how we collect, use, store, and protect personal data when you: - Visit our website or learning portal - Purchase or access our courses (B2C or B2B) - Create a learner or organisational account - Communicate with us
3. Personal Data
We Collect We may collect the following categories of data: - Identity data (name, job title, organisation) - Contact data (email address, telephone number) - Account and login credentials - Billing and transaction data (excluding full card details) - Course enrolment and learning progress data - Technical data (IP address, browser type, device information) - Usage data (interaction with the platform) - Marketing preferences We do not store full credit or debit card details. Payments are processed securely by third‑party payment providers.
4. Lawful Basis for Processing
We process personal data under the following lawful bases: - Contractual necessity: to deliver purchased courses and services - Legal obligation: accounting, tax, and regulatory compliance - Legitimate interests: platform improvement, service analytics, fraud prevention - Consent: marketing communications
5. How We Use Your Data
We use your data to: - Provide access to courses and learning materials - Manage learner and organisational accounts - Process payments and issue invoices - Communicate service-related updates - 1 Improve our products and user experience - Send marketing communications where consent has been given
6. Marketing Communications
You will only receive marketing communications if you have explicitly opted in. You may withdraw consent at any time using the unsubscribe link or by contacting us.
7. Data Sharing
We may share data with trusted third parties including: - Learning platform providers (e.g. LearnWorlds) - Payment processors - Email and analytics providers All third parties process data under contractual confidentiality and data‑protection obligations.
8. International Data
Transfers Where personal data is transferred outside the UK, appropriate safeguards such as Standard Contractual Clauses are in place.
9. Data Retention
We retain personal data only for as long as necessary: - Active accounts: for the duration of the account - Financial records: up to 7 years (legal requirement) - Marketing data: until consent is withdrawn
10. Your Rights
You have the right to: - Access your personal data - Correct inaccurate data - Request erasure of your data - Restrict or object to processing - Request data portability - Withdraw consent at any time - Lodge a complaint with the UK Information Commissioner’s Office (ICO)
11. Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. 12. Contact For data‑protection queries, contact: support@potentialminds.co.uk
Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device to improve website functionality and user experience.
2. Types of Cookies
We Use Strictly necessary cookies: required for platform functionality Analytics cookies: help us understand usage and improve performance Preference cookies: remember user settings
3. Managing Cookies
You can manage or disable cookies through your browser settings. Some features may not function correctly if cookies are disabled.
Terms and Conditions
1. About
These Terms These Terms govern the use of this learning portal and the purchase and access of digital training products by individual consumers (B2C) and organisations (B2B).
2. Accounts and Access
Users must provide accurate information Login credentials are personal and non‑transferable Organisational licences may be limited by number of users or duration
3. Course Access and Licensing
Courses are provided as digital content Access periods are defined at point of purchase Content may not be copied, shared, or resold without written permission
4. Payments and Refunds
Prices are shown at point of sale Payments are processed by third‑party providers Digital content refunds follow UK consumer law B2B purchases may be subject to separate contractual terms
5. Intellectual Property
All content remains the intellectual property of Potential Minds Ltd. No licence is granted beyond personal or organisational learning use.
6. Acceptable Use
Users must not: - Share login credentials - Misuse platform systems - Upload unlawful or harmful content
7. Limitation of Liability
Training content is educational and informational. We are not liable for business, legal, or personal decisions made based on course content.
8. Termination
We reserve the right to suspend or terminate access for breach of these Terms.
9. Governing Law
These Terms are governed by the laws of England and Wales.
10. Changes to These Terms
We may update these Terms from time to time. Continued use constitutes acceptance of the updated Terms.
1. Who We Are
Potential Minds Ltd ("we", "us", "our") is the owner and operator of this learning portal and the provider of digital training products and services. Data Controller: Potential Minds Ltd Registered in England & Wales Registered address: [Insert full address] Email: support@potentialminds.co.uk We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Scope of This Policy
This Privacy Policy explains how we collect, use, store, and protect personal data when you: - Visit our website or learning portal - Purchase or access our courses (B2C or B2B) - Create a learner or organisational account - Communicate with us
3. Personal Data
We Collect We may collect the following categories of data: - Identity data (name, job title, organisation) - Contact data (email address, telephone number) - Account and login credentials - Billing and transaction data (excluding full card details) - Course enrolment and learning progress data - Technical data (IP address, browser type, device information) - Usage data (interaction with the platform) - Marketing preferences We do not store full credit or debit card details. Payments are processed securely by third‑party payment providers.
4. Lawful Basis for Processing
We process personal data under the following lawful bases: - Contractual necessity: to deliver purchased courses and services - Legal obligation: accounting, tax, and regulatory compliance - Legitimate interests: platform improvement, service analytics, fraud prevention - Consent: marketing communications
5. How We Use Your Data
We use your data to: - Provide access to courses and learning materials - Manage learner and organisational accounts - Process payments and issue invoices - Communicate service-related updates - 1 Improve our products and user experience - Send marketing communications where consent has been given
6. Marketing Communications
You will only receive marketing communications if you have explicitly opted in. You may withdraw consent at any time using the unsubscribe link or by contacting us.
7. Data Sharing
We may share data with trusted third parties including: - Learning platform providers (e.g. LearnWorlds) - Payment processors - Email and analytics providers All third parties process data under contractual confidentiality and data‑protection obligations.
8. International Data
Transfers Where personal data is transferred outside the UK, appropriate safeguards such as Standard Contractual Clauses are in place.
9. Data Retention
We retain personal data only for as long as necessary: - Active accounts: for the duration of the account - Financial records: up to 7 years (legal requirement) - Marketing data: until consent is withdrawn
10. Your Rights
You have the right to: - Access your personal data - Correct inaccurate data - Request erasure of your data - Restrict or object to processing - Request data portability - Withdraw consent at any time - Lodge a complaint with the UK Information Commissioner’s Office (ICO)
11. Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. 12. Contact For data‑protection queries, contact: support@potentialminds.co.uk
Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device to improve website functionality and user experience.
2. Types of Cookies
We Use Strictly necessary cookies: required for platform functionality Analytics cookies: help us understand usage and improve performance Preference cookies: remember user settings
3. Managing Cookies
You can manage or disable cookies through your browser settings. Some features may not function correctly if cookies are disabled.
Terms and Conditions
1. About
These Terms These Terms govern the use of this learning portal and the purchase and access of digital training products by individual consumers (B2C) and organisations (B2B).
2. Accounts and Access
Users must provide accurate information Login credentials are personal and non‑transferable Organisational licences may be limited by number of users or duration
3. Course Access and Licensing
Courses are provided as digital content Access periods are defined at point of purchase Content may not be copied, shared, or resold without written permission
4. Payments and Refunds
Prices are shown at point of sale Payments are processed by third‑party providers Digital content refunds follow UK consumer law B2B purchases may be subject to separate contractual terms
5. Intellectual Property
All content remains the intellectual property of Potential Minds Ltd. No licence is granted beyond personal or organisational learning use.
6. Acceptable Use
Users must not: - Share login credentials - Misuse platform systems - Upload unlawful or harmful content
7. Limitation of Liability
Training content is educational and informational. We are not liable for business, legal, or personal decisions made based on course content.
8. Termination
We reserve the right to suspend or terminate access for breach of these Terms.
9. Governing Law
These Terms are governed by the laws of England and Wales.
10. Changes to These Terms
We may update these Terms from time to time. Continued use constitutes acceptance of the updated Terms.
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